Posted August 24, 2020

What we collect and how we use it

Information You Provide
When you use certain functions within the Website or Application, we ask you for personal information (such as your name, email address and an account password). We do not sell, rent, or disclose your personally identifiable information with outside organizations without your explicit permission. We may combine the information you submit under your account, with information from other Brown Grove Baptist Brown Church services or third parties to provide certain services, offer you a better experience and to improve the quality of our services. Examples of the above include, but are not limited to, providing online giving services, presenting you with spiritual development opportunities, adding new features, and analyzing our app or website performance. For certain services, we may allow you to opt out of combining such information.

Within the Website and Application, you have the ability to give to Brown Grove Baptist Church. Because we use third party services to process credit cards, we do not store credit card numbers or verification numbers at any time.

IP Address, Location Data and Device Identifiers
When you access the Website or Application, we may collect your Internet Protocol (“IP”) address, location data, and/or device identifier. We use this information to provide a tailored experience for you, such as, but not limited to, helping you find and connect with nearby Brown Grove Baptist Church locations. We also collect this information to determine the aggregate number of unique devices using our service or parts of our service, to track total usage, analyze data, and communicate with you more effectively. This information can include: the device operating system, hardware version, device settings, file and software names and types, battery and signal strength, and device identifiers, name of your mobile operator or internet service provider, browser type, language and time zone, mobile phone number and IP address. We may combine this information with information from third parties to provide you with a better experience and to improve the quality of our service. We do not sell, rent, or share any personally identifiable information with third parties without your explicit permission.

Third Party Sites
This Privacy Policy applies only to the Website or Application operated by us. We cannot regulate other sites linked from within our various services. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you. You should familiarize yourself with their unique Privacy Policies, should you choose to visit their sites.

How do we protect your information?

We do not sell, rent, or share your personal information with other institutions without your explicit consent. We may share your personal information only if we have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to: (a) satisfy any applicable law, regulation, legal process or enforceable governmental request; (b) enforce applicable Terms Of Use, including investigation of potential violations thereof; (c) detect, prevent, or otherwise address fraud, security or technical issues; or (d) protect against imminent harm to the rights, property or safety of us, our users or the public as required or permitted by law. We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data including internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data. Unless explicit permission is obtained from you, we restrict access to personal information to our employees, contractors and agents who need to know that information to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

Data Integrity
We review our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our services. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary.

Refund Policy

The Brown Grove Baptist Church is not required to return an undesignated or unrestricted gift. As such, requests for refunds relating to unrestricted gifts will be denied under most circumstances. ○ Exception A: Refund requests for duplicative or erroneous processing may be allowed. ○ Exception B: In some instances a refund of a designated or restricted gift may be allowed if the purpose for which the gift was given will not come to fruition. The Brown Grove Baptist Church will contact the giver and ask for the restriction to be removed or if the giver would like his or her contribution returned. ○ For example, donations for mission trips may be refunded if a trip gets cancelled and the donor requests a refund.

Enforcement

We periodically review our compliance with this Privacy Policy. When we receive formal written complaints regarding privacy issues, it is our policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between us and an individual.

Questions
Any questions about the privacy policy can be directed to 804-739-3135